Terms of service
IDWAL SUB-PROCESSOR LIST
Last update: 11th December 2025
Idwal Marine Services Limited uses the following third-party service providers ("Sub-processors") to help deliver our maritime vessel inspection services and platform. All Sub-processors maintain data protection standards equivalent to those in our Data Processing Agreement.
1. CURRENT SUB-PROCESSORS
|
Sub-Processor |
Service Provided |
Data Location |
|
Amazon Web Services (AWS) |
Cloud hosting and infrastructure |
UK & EU |
|
Microsoft Corporation |
Email, productivity tools, and cloud infrastructure |
UK & EU |
|
Druva |
Backup for email & productivity |
UK |
|
Hubspot Inc |
Customer relationship management |
US |
|
Stripe |
Payment processing |
EU & US |
|
DocuSign |
Contract signature |
EU |
|
Atlassian |
Document and workflow management |
US |
|
Aqilla |
Financial system |
UK |
|
Google LLC |
Analytics |
US |
|
Hotjar |
Analytics |
EU |
For Sub-processors located in the US or outside the UK/EEA, appropriate safeguards are in place including Standard Contractual Clauses as detailed in Section 9 of our Data Processing Agreement. We are actively migrating US-based services to UK/EU data centers where possible.
YOUR RIGHTS
For information about:
- How we add or remove Sub-processors
- Your right to object to new Sub-processors
- Our Sub-processor due diligence process
- International data transfer safeguards
Please see Sections 9 and 10 of our Data Processing Agreement.
QUESTIONS?
For any questions related to this Sub-Processor list please contact:
- Email: dpo@idwalmarine.com
The latest from Idwal
Idwal eyes AI-powered expansion into new business areas
Ship inspection company’s boss recognises what the UK-headquartered operation is best known for, but has plans to develo...
How Independent Inspection Data is Strengthening Maritime Risk Understanding
By Frank Andersen, Partnerships Manager, Idwal For Greece’s maritime community, trusted vessel information has always be...
A Common Language: Why Shared Frameworks for Vessel Assessment Matters
Clearer, more consistent technical insight into ships’ overall quality could help marine insurers make faster, more conf...